AI Chatbot for E-commerce: 10 Top Benefits
Everything You Need to Know About Ecommerce Chatbots in 2023 Face-to-face interaction is no longer a requirement; service staff can now assist customers directly through computer-mediated communication (Verhagen et al., 2014). The utilization of chatbots significantly lightens the workload of human service staff, reducing labor costs while elevating the overall operational efficiency of companies (Deloitte,…
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